Frequently asked questions
What is the return policy?
For all digital products I have a no refund policy if the product has been downloaded. If the product has not been downloaded, contact me for next steps.
Are any purchases final sale?
I am not able to return or refund any digital products that have been downloaded. All sales are final.
When will I get my order?
Digital downloads are available instantly upon purchase.
What if I have an issue with the pattern?
Email me at KristyVsCrochet@gmail.com with the subject line PATTERN HELP to receive assistance. I am happy to work through any questions.